Hubbardton Forge Lighting

Cape Cod Lanterns is proud to be a dealer of Hubbardton Forge Lighting.

As per Hubbardton Forge as indicated on their website:

LIFETIME LIMITED WARRANTY
Hubbardton Forge products are manufactured in Vermont under the highest
standards of quality and craftsmanship.
Warranty Coverage
All Hubbardton Forge products are warranted against defects in materials and
workmanship, subject to certain conditions and exclusions, for the lifetime of the
original purchaser, provided the fixture remains installed in the original residential
installation. This warranty is valid only if the product is registered within 90 days
of receipt. Registration can be completed at
https://hubbardtonforge.com/about/lifetime-limited-warranty. Proof of original
purchase and registration are required to initiate a warranty claim.
For the purposes of this warranty, “lifetime” refers to the period during which the
original purchaser owns the fixture and it remains installed at the original
residential address.
This warranty is non-transferable and applies only to products purchased and
installed in North America.
What We Cover
With the exceptions and conditions stated below, should any product fail due to
manufacturing defect, Hubbardton Forge, at our sole discretion, through an
Authorized Dealer or directly, will repair or replace it with the same or a similar
product at no charge. Hubbardton Forge will replace a part for as long as possible;
however, once a part is no longer inventoried and/or available Hubbardton Forge at
its sole discretion reserves the right to replace the fixture or offer a significant
discount on alternative product for purchase.
Important Notes & Exclusions
• Our products are handmade and therefore variations in dimensions, color,
and finish are normal and not considered defects.
• This warranty does not apply to ordinary wear and tear, including normal
fading or aging, or to damage resulting from:
o Accidents
o Lack of reasonable care
o Water damage, flooding, or fire
o Force majeure events (e.g., natural disasters, earthquakes, explosions)
o Improper installation, lamping, voltage, dimming, or alterations
o Chemical or abrasive cleaning products
• Labor for removal, reinstallation, or inspection is not covered.
• Modifications, tampering, or unauthorized repairs void this warranty.
• If requested, defective parts must be returned within 30 days for inspection.
• Warranty claims must include:
o Proof of purchase
o Warranty registration confirmation
o Description and photos of the defect
o Any additional documentation upon request
Component-Specific Coverage
• Glass: Covered only for manufacturing defects or shipping damage reported
within 30 days of receipt. Environmental changes affecting appearance are
not covered.
• Light Bulbs (Lamps): Not covered. Supplied only as a service item.
• Shades, Electrical, and Articulating Components:
o Residential: 5 years
o Commercial: 2 years
o Includes sockets, ballasts, drivers, integrated LED components,
transformers, dimmers, swing arms, swivels, and gears.
• Conductive Leather Straps: 1 year (residential and commercial). Leather
variations and normal wear are not covered.
• LED Components:
o 5 years for drivers and LED boards under normal use.
o A reduction in light output of less than 30% over this period is
considered normal and not covered.
• Metal Finishes:
o Interior metal finishes are covered under this Lifetime Limited
Warranty.
o Outdoor finishes are covered under specific coastal terms below.
• Outdoor Coastal Finish:
o Lifetime Limited Warranty applies except when installed 10 miles or
less from seacoast in which case the product is warranted for 5 years.
Warranty Activation & Service
• This limited warranty applies only to products purchased from an
Authorized Hubbardton Forge Dealer (see our website for a list) or directly
from Hubbardton Forge.
• Registration must be completed within 90 days of delivery to activate
warranty coverage.
• To obtain service:
o Contact the Authorized Dealer from which you purchased the product.
o If your dealer is unavailable or unable to assist, contact Hubbardton
Forge directly at:
§ P: 888.826.4766
§ E: [email protected]
Limitations of Liability
Hubbardton Forge excludes and expressly disclaims liability for any consequential,
indirect, incidental, or special damages arising out of the sale, installation,
maintenance, use, or failure of any product. In all cases, Hubbardton Forge’s liability
will be limited to no more than the original purchase price of the product.
Some states do not allow limitations on how long an implied warranty lasts, or the
exclusion of incidental or consequential damages, so these limitations may not
apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
Final Provisions
No employee, agent, or representative of Hubbardton Forge is authorized to modify